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Repair Orders and Invoices

Repair Orders and Invoices

The digital age has brought about changes in the way we process our repair orders and invoices. While technological advances have made some major improvements over some of the illegible handwritten ones of the past, there are still some that are slow to change.

Amazon and eBay: Is It Us Against Them?

Amazon and eBay: Is It Us Against Them?

The digital age has brought many positive advantages to our lives and our businesses. It has also brought several challenges that we must face as well. Information access can be a 2-way street. We have more access to online diagnostics, but so do our customers and our...

Farming Technicians of Tomorrow

Farming Technicians of Tomorrow

Finding technicians and good employees is a hot topic. If, as a business, we are making our 5-year business plans, why are we not already looking for the employees we know we'll need in 5 years? Where will those people come from and what type...

The Digital Shop

The Digital Shop

At 20+ years in the industry, I have seen a lot of changes, especially in how we do business.Back in 1997 when I was at my first shop, I did have a computer and a management system, but we were still "writing tickets" on paper. The back wall of the office...

What is a Clutch Pressure Plate?

What is a Clutch Pressure Plate?

If you own a vehicle and like to be aware of possible repair needs, you may be curious as to what a clutch pressure plate is. The Clutch Pressure Plate Controls Engine Torque A car’s clutch pressure plate is the mechanism that transfers the engine torque to the...

Technology Terminology

Technology Terminology

Staying up-to-date on the technology and terminology in our industry is essential. If we want to be able to properly advise our clients and be capable of explaining some of the terminology we use, then we need a thorough understanding ourselves.

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Is Your Car’s A/C Ready for Spring?

Is Your Car’s A/C Ready for Spring?

No time is a good time to discover your car's air conditioning system is dead. However, the worst time is when the temperatures rise over 80F for the first time in the spring. Test your system now, so you can fix the issue before it's a problem. Park your car on a...

Colored Chevy Engine Oil

Colored Chevy Engine Oil

Before a late-model vehicle’s engine oil change, a technician may notice that the engine oil has a yellow-green or orange tint that could be mistaken for crankcase contamination.

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